Working airside: 41 night possessions at Taoyuan T2
A four-hour build window, staged security clearance for every delivery, and zero tolerance on programme. Notes from a travel retail concession.
Read articleThree offices, one delivery standard
A maison opening in five markets does not want five different standards of service. It wants the same answer in each city, given by someone who knows that city.
Local knowledge is not optional
Fire code, landlord culture, contractor capability and sourcing all change at the border. A team parachuted in learns those on the client's money.
One standard
What does not change is the standard: the same risk register at inception, the same submission discipline, the same contract administration on site.
